Frequently asked questions

CoachBase is a trusted directory of certified sports coaches in South Africa. It allows coaches to showcase their skills, certifications, and expertise while giving parents, schools, and organisations a platform to verify their credentials.

You can register by clicking the "Sign Up" button on the homepage. Fill in your details, upload your certifications, and complete your profile to start showcasing your skills.

You’ll need valid certifications for safeguarding, first aid, and relevant coaching qualifications in your sport. These documents will be reviewed as part of the registration process.

There's no fee to create a profile and submit your documents. If paid services such as online booking are added later, you'll be told what they cost before you opt in.

Yes, you can log in at any time to update your certifications, contact information, and coaching experience.

CoachBase prioritises your privacy and data security. All information you upload is securely stored and only shared with verified users who are searching for certified coaches.

Simply use the "Find a Coach" feature on the homepage. Filter coaches by sport, location, or certification to find the perfect fit for your needs.

Yes. Every listed coach has had their SafeGuard clearance checked by a real person at CoachBase. Fully Certified coaches also have their first aid and sport-specific qualification checked. When a document expires, the coach comes off the list until a new one is checked.

Yes. Use the Contact coach button on a coach's profile. Your message goes to the coach by email and they reply to you directly. Coaches' email addresses and phone numbers aren't shown publicly.

Searching for a coach and sending an enquiry costs nothing. For now you agree rates and payment directly with the coach. If booking and payment through CoachBase are added later, any fees will be shown before you confirm.

CoachBase provides a platform for coaches to showcase their skills and certifications, increasing their visibility and opportunities for employment. It also offers resources for further professional development.

Yes, please share the platform with any certified coaches you know! They can register through the "Sign Up" page.

For any technical issues or questions, please contact our support team at support@coachbase.co.za.